Melbourne managed IT & security

Your IT team,
wired for security.

Fixed monthly pricing, cyber security built in from day one, and local engineers who pick up the phone. We measure every plan against the Australian Government’s Essential Eight.

Not ready to chat? Start with a free IT health check.

Essential Eight readiness

The security baseline we build every plan against.

ML2 target
  • Multi-factor authentication
  • Patch applications
  • Patch operating systems
  • Restrict admin privileges
  • Application control
  • Restrict Office macros
  • User application hardening
  • Regular backups

The Australian Government’s cyber security baseline, adopted as the standard for SMBs. We assess where you stand today, then close the gaps.

< 30 min

P1 Critical Response

10+

Years Enterprise IT Experience

9

Service Lines

Fixed Fee

No Hourly Billing

Why Think ICT

IT support built for Melbourne SMBs

Predictable costs, real security, and an IT team that actually picks up the phone.

Fixed, Predictable Pricing

One monthly fee covers everything. No surprise invoices, no extra charges for after-hours calls.

Cyber Security as Standard

EDR, MFA, and email protection come included, not as an expensive add-on.

Local Melbourne Engineers

You're talking to someone in Melbourne, not a call centre. We know local business.

Identity Management Specialists

Okta and Microsoft Entra ID experts. We make sure the right people have access to the right tools.

Essential Eight Aligned

We implement and assess against the ACSC Essential Eight, the Australian Government's baseline cyber security framework for SMBs.

Not sure where your cyber security stands? Book a free Essential Eight Assessment →

Our Services

Everything your business needs, in one place

From day-to-day helpdesk support to identity management and cyber security. We handle it all.

Managed IT Support

Remote helpdesk, proactive monitoring, patch management and M365 admin. All in one fixed monthly fee.

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Featured

Identity Management

Okta, Microsoft Entra ID, SSO, MFA, and automated user lifecycle management.

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Device Management

Microsoft Intune MDM for Windows, Mac, iOS and Android endpoints.

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Managed Cyber Security

EDR, MFA enforcement, Essential Eight alignment, and email security for SMBs.

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IT Procurement

Hardware sourcing, software licensing, and asset lifecycle management.

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Digital Transformation

M365 migration, cloud modernisation, and modern workplace enablement.

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Business Continuity & Disaster Recovery

Backup, recovery planning, and tested disaster recovery for Melbourne SMBs.

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Process Automation

Power Automate, workflow automation, and SaaS integrations for SMBs.

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Featured

AI Automation

AI Opportunity Assessments, Microsoft Copilot Studio agents, and AI-powered assistants built inside your existing Microsoft 365 environment.

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Network Design & Office Setup

Structured cabling, firewall setup, Wi-Fi, VLAN design, and office network builds for Melbourne businesses.

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Client reviews

What Melbourne businesses say about us

We're a newer practice and still building our review base. If you've worked with us, we'd genuinely appreciate a Google review.

Leave us a Google Review

Ready to simplify your IT?

Book a free 30-minute consultation with our Melbourne team. No pressure, no jargon. Just practical advice.

Book a Free IT Consultation

Or request a Free IT Health Check. We audit your current environment and tell you exactly where you stand.